Since launching Nickelled Flows in June, we’ve already served tens of millions of Flow guided tours to millions of users. Now, we’re making Flows even better, by ensuring your users can access them anywhere on your site. Introducing the Nickelled Help Assistant Our new on-page Help Assistant allows users to launch your Flows no matter …
On-demand tips are one of the best ways to help users learn. They appear on the page clearly, stand out from the background, but aren’t intrusive enough to interrupt the user’s workflow. With Nickelled Flows, you can already add guidance to your page easily, without adding extra code. This week, we’re introducing Hotspots to all …
This month, we launched new guided tours which are fully compatible with Salesforce, bringing Nickelled’s simple, easy-to-use guided tours into the world’s most popular CRM software for the first time. Ever since the Winter 20 release of Salesforce Lightning, we’ve fielded a lot of questions from clients and potential clients who’ve been looking for Salesforce …
Nickelled launches Salesforce In-App Guidance Alternative Read More »
As of this week, guides created with Nickelled will look better than ever, as we’re rolling out a new design language fit for the new decade. This update, six months in the works (slowed, regrettably, by the pandemic), introduces a bold new look for Nickelled guides and is designed to make your guide design more …
Getting instructions into the hands of your users at the right time is one of the trickiest parts of a successful training deployment. Whether it’s well-timed emails, brown-bag lunch sessions or classroom training sessions delivered every Thursday, picking a training environment that works has kept many a training lead up at night. But what if …
This week, we're thrilled to beta launch a feature that's been in the works for nearly a year. If you're using Nickelled – or any user onboarding software, really – you'll know that it's phenomenally powerful to use in-app launch tools to provide contextual help to users where they need it. But what about the …
Build A Software Training Curriculum In Minutes: Introducing Nickelled Academy Read More »
SaaS companies need SSL for their white-labelled domains. We’ve designed an SSL solution to help.
This summer, we're rolling out some of the most exciting changes we've made to Nickelled in a few years. Alongside our spiffy new website (haven't seen it yet…? You should), these new services will form the basis of our growth through the rest of 2018 and into 2019. What are they, you ask? Well… Here …
Click. Copy. Paste. Click. Click. Ever get that feeling that providing great support is more keyboard power than it is brainpower? Anybody who deals with support requests on a daily basis will know that being able to manage tickets effortlessly is half of the battle. The stress of multiple requests, resolution time pressures, and a …
Announcing Guided Tours In Zendesk With Nickelled Read More »
We’re very excited to announce a huge update to Nickelled; so big that we’re even calling it Nickelled 2. Nickelled 2 is our biggest update ever. Why redesign? We launched the original Nickelled over 3 years ago, way back in 2014. Iterating quickly, revising and adding features inevitably results in a muddled user interface that …
Introducing Nickelled 2: our biggest update ever Read More »
