Hacking the Product Adoption Process
The product adoption process is one of the hardest parts of running a SaaS business – here are our quick tips for getting your users to love your product faster.
SaaS Pricing Models: The Rundown
A rundown of the top SaaS pricing models, and how to choose the right one for your SaaS business.
What’s so good about self-paced learning?
Our guide to what self-paced learning involves, and what makes it different from instructor-led courses, the best ways of becoming an active, self-directed learner and why self-paced learning benefits all involved.
Top Free & Paid Jira Training Courses
Jira may be used far and wide by agile teams across the globe, but that doesn't mean you can expect everybody on your team to get it on day one. Jira is suited to self-learning, so it's only fair that you give your time the time and resources to get themselves up to speed, which …
5 SaaS Onboarding Best Practices For Customer Satisfaction
A great onboarding experience increases the chances of users staying with your app in the long-term. It also makes it easy to retain the customers and to generate more revenue from them.
12 demonstration tools that aren’t PowerPoint
It’s 2019, and there’s no excuse for using Powerpoint as your demonstration tool. So, here’s our pick of 10 demonstration tools that will wow your audience, with not a PowerPoint slide in sight!
How to Create a Training Manual
An in-depth look at how to create a training manual for employees, users or partners.
How to Make Software Training Videos
Recording and presenting a software training video can be an intimidating task, but with a little preparation and help from useful tools, you can find yourself teaching, editing, and presenting at a professional standard in no time at all.
Annual Recurring Revenue (ARR) – the SaaS Business Primer
Annual recurring revenue (ARR) is metric ONE for SaaS businesses. So what is it? We take a look at the rules of ARR, how to calculate, and how it relates to MRR.
Build A Software Training Curriculum In Minutes: Introducing Nickelled Academy
This week, we're thrilled to beta launch a feature that's been in the works for nearly a year. If you're using Nickelled – or any user onboarding software, really – you'll know that it's phenomenally powerful to use in-app launch tools to provide contextual help to users where they need it. But what about the …
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SaaS companies, we need to talk about SSL
SaaS companies need SSL for their white-labelled domains. We’ve designed an SSL solution to help.
SaaS Onboarding Metrics 101: Everything you need to know
Here at Nickelled, we spend a LOT of time talking to customers and potential customers about onboarding. A question we always ask up front is 'how will you measure success?'. And the number of SaaS companies who can't answer this simple question would blow you away. If you're thinking about a strategy to welcome, activate …
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